Rusutsu Resort Hotel guest reviews

Early March 2024

This was our first time we have stayed at Rusutsu nth sth wing.
We found the resort easy to navigate and the front of house staff friendly and very helpful.
The twin room was spacious and clean for our 7night stay.
We found the buffet breakfast excellent with many choices.
The canteen for lunch was a true Japanese experience and very affordable.
We are returning to Rusutsu in 2025 and have already secured our room for 14 nights.

Regards

Craig / Karen

Late Feb 2024

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We really enjoyed our holiday, and greatly appreciated your efforts with planning and organising our trip.

The rooms at both Shin Furano, and Rusutsu Resort Hotel were excellent, and everything went smoothly.

We are considering returning to Japan next year, so we will certainly be in contact should we decide to do so.

Many thanks

Sharon and Steve

Mid Feb 2024

Snow conditions this trip have been a little 'Australian- like on a good year' with good cover, occasional snow sprinkling + icy at times!

We loved Rusutsu for the views & long runs.

Sahoro was a lovely contrast with it's quiet setting, low key ambience + with an excellent Japanese restaurant.

We've enjoyed the fresh Hokkaido seafood.

By the way, it's snowing steadily now & we're leaving!!!!

We'll have to come back ;)

Thanks for your assistance as usual.

Warm regards,

Cristina & Richard

21st January 2023

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Thanks so much for all your help and suggestions. Everything went so smoothly and looked beautiful on our trip.

First of all, the Rusutsu has plenty of dry powder (AKA Japow). The new Onsen Kotobuki at the North Wing is great. It has the outdoor bath and the cave bath.

However, the dinner coupon could be used at all restaurants in the hotel before pandemic, but now it is only allowed to be used at Oktoberfest. And they have raised lunch prices a lot. Overall, it is a great resort.

Kwok Ming

Mid Jan 2019

It snowed 8 out of 9 days. There were probably 4x days where the powder was knee deep

I have been here 3x times. the hotel is great, rooms are clean… locker rooms for your snow gear are exceptional.

The service is excellent, the staff are very accommodating and helpful.

Emilio

Mid January 2019

We had the best time. Rusutsu was set up so well as a very comfortable ski-in ski-out facility. To be able to check in and have you ski passes handed to you and therefore be out for first tracks the following day was such a bonus. The snow was fantastic, with 2 bluebird days and 3 days of powder. The mountain itself was so well set up for off piste boarding that you never had to hike out of a powder run. And because there is so much off piste skiing, we could find fresh tracks throughout the whole day. We also found some great restaurants and little bars behind the hotel to eat and drink in the evenings.

Your service was fantastic. Traveling on the buses was really easy and stress free (both companies were great), and your recommendations for accommodation were perfect. Your responses to any questions were prompt and helpful. I intend on using you guys next time we go skiing in Japan.

Thanks again for all your help and I will be in touch in the future.

Kind regards,
Lachy

Early Feb 2018

Got back yesterday and just want to tell you that our accommodation(s) was excellent. Thankyou for everything.

Rusutsu room was big and comfortable. Skiing at Rusutsu is much better with lots of off-piste. Luckily, we had 2 drops of over 40 cms.

Thanks once again,

Tom Newton